Shipping policy

Thank you for shopping with Cienna Beauty Store. This Shipping Policy outlines how and when your orders will be processed and delivered.

Order Processing

All orders are processed after payment is successfully confirmed. Once your order has been placed, it will begin preparation for shipment.

Shipping Time

Orders are typically shipped within 7–20 business days after the order is placed. Business days do not include weekends or public holidays.

Please note that shipping times may vary depending on factors such as order volume, carrier delays, customs processing (for international orders), or unforeseen circumstances.

Order Tracking

Once your order has been shipped, you may receive a shipping confirmation email with tracking information if available.

Incorrect Address

Customers are responsible for providing accurate shipping information at checkout. Cienna Beauty Store is not responsible for orders shipped to incorrect addresses provided by the customer.

Delays

While we strive to ship all orders within the estimated timeframe, delays may occasionally occur due to factors outside our control such as weather conditions, customs clearance, or carrier issues.

Contact Us

If you have any questions regarding your order or shipping, please contact us at:

Email: ciennabeautystore@gmail.com

We will do our best to assist you as quickly as possible.